The Thai seashore resort attributes the income surge to the efficiencies in on-line distribution and direct bookings by way of STAAH.
Situated within the vacationer mecca of Thailand – Koh Samui – KC Beach Club & Pool Villas affords every thing anticipated of this vacation spot; mellow morning vibes and a occurring celebration environment by night. Occupying a coveted spot on the favored Chaweng Seashore, it’s a stroll right down to the white sands for friends and a 10-minute drive to the airport, with the leisure complicated additionally close by.
KC Seashore Membership affords friends two swimming swimming pools, loads of seashore chairs, in-house restaurant and a number of bars. The resort can be set as much as host weddings. It has every thing, and extra, of what you’d anticipate from an indulgent Thai seashore resort.
On the hunt for higher efficiency and help
When KC Seashore Membership started the hunt for his or her on-line distribution associate, their necessities have been clear and pushed from their current platform’s shortfall.
They needed a platform that was quick and performant – shortly updating stock and charges throughout a number of on-line channels, minimising errors and overbooking. The KC Membership workforce additionally needed a associate with a greater help mannequin and a buyer care workforce that’s extra responsive in relation to addressing platform points.
STAAH ticked all of the bins – and extra.
Transferring to sooner and smarter methods of buying friends
After the primary demo of STAAH and its capabilities, it was shortly clear to KC Seashore Membership what their expertise pathway to next-level distribution and visitor acquisition administration was going to be. The resort signed as much as the STAAH Channel Manager, combining its prowess with the STAAH Booking Engine to develop high-yielding direct bookings.
Understanding the significance of on-line critiques and the position they play to draw friends, the workforce added STAAH ReviewMinder to their expertise stack to watch and handle visitor critiques effectively. Lastly, within the extremely aggressive Thai tourism market, staying one step forward of rivals is crucial. Right here is the place RateSTalk helps them preserve forward of the curve with sharp pricing.
Wins throughout!
Since shifting to STAAH, KC Seashore Membership has elevated its occupancy by 50% with a income development to match.
Whereas the books are in a cheerful state, one other nearly surprising win for KC Seashore Membership workforce has been the STAAH Cellular App. The app permits them to handle charges and stock on the go. For a busy resort like theirs, this can be a boon because it means workers will not be taken away from visitor companies into the administration of distribution.
STAAH’s pleasant and performant platforms mixed with wonderful buyer help has made life less complicated and extra worthwhile for the KC Seashore Membership workforce!
Discover out extra on www.kchotelsresorts.com
KC Seashore Membership will increase income by 50% with STAAH was final modified: August fifteenth, 2023 by
